Zoom Travel aims providing the best quality at the lowest rate, with assurance that with us you will experience a new generation of traveling. We, in Zoom Travel intend to integrate innovation, flexibility, and creativity into tours. Repetition is impossible, no matter how many times you travel to region we assure you to experience new moments with us.
Our team consists of young professionals, each day we explore the boundaries of tourism in Bosnia and Herzegovina, as a new growth industry. Our staff brought education, knowledge, and spirit from all over the globe with aim of improving Bosnia and Herzegovina as touristic destination in globalized world. We relay on dedicated staff, excellent networks, and effective management. In Zoom Travel we address every of our costumers’ needs as unique, suiting their needs as sole.
Tourism industry has undergone rapid growth in recent decades. This was mainly due to globalization and the emergence of a world without borders. Bosnia and Herzegovina stayed few steps away due to its painful history. But in the moment Bosnia is on the verge of penetrating the lucrative tourism as a rapidly growing industry. We are ready to take advantage of this growth. We invite you to visit Bosnia, and spread a word about wild beauty, rich history, and incredible people. That is why your next destination should be exploring hidden and rare beauty of our homeland.
Mission: Branded name for high quality!
Vision: At Zoom Travel we strive to personalize needs of customers, making tourists to enjoy and relax while travel. The goal of the ZT is to differentiate us as a premier tourist operator for incoming tourism on the territory of Bosnia by 2025. We will be the best place to work for people who share our passion. Together we will deliver superior value for our customers and employees.
Strategy
Marketing strategy of Zoom Travel relays on quality service. Our satisfied customers are the most invested advertisements of us. Zoom’s marketing strategy is based on the quality in every field.
To all customers we ensure easy accessibility of the desired data via telephone, internet, social media, bulletin boards and other communication channels. This element differentiates us from our competitors and contributes to the development of sustainable competitive advantage. Therefore, we engage the right people in the right place at the right time because we want to guarantee accessibility and support to our clients.
Zoom Travel provides B2B services primarily in Bosnia and Herzegovina and region of the Balkans. Services and products offered by Zoom include pre-arranged tours, custom packages, and handcrafted holidays. The goal of Zoom is to integrate eco and value sensitive aspects of tourism into traditional distribution of travel interests based on cultural, seasonal, adventures, leisure, MICE and health.
Our services are designed very carefully: they are amazingly comfortable, informative, and tailored to clients' needs so that allow individuals to have greater pleasure from their holidays even as traveling in a group.
Therefore, we have based on the system of adjustment that will be adapted to the target group. We will ensure that our prices are part of the "national" budget, at the same time ensuring the best quality with the best price.